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311
A 311 Call Line Could Ease 911 Burden But City Might Not Implement It
https://www.voiceofsandiego.org/topics/public-safety/a-311-call-line-could-ease-…
Hahn Unveils 311 Phone System for City Services
https://www.latimes.com/archives/la-xpm-2002-nov-08-me-3118-story.html
“San Diego 311” debuts; a ‘one-stop shop’ for key city services
https://www.kusi.com/san-diego-311-debuts/
SAN FRANCISCO / Dial 311 -- for everything but emergencies
https://www.sfgate.com/bayarea/article/SAN-FRANCISCO-Dial-311-for-everything-but…
City of Oakland Launches OAK 311 Service For Reporting Problems & Requesting Maintenance
https://www.oaklandca.gov/news/2018/city-of-oakland-launches-oak-311-service-for…
San Jose Pilots an iPhone App for Reporting 311 Services
https://www.govtech.com/e-government/San-Jose-Pilots-an-iPhone-App.html