Black, L.J., A.M. Cresswell, L.F. Luna, T.A. Pardo, I.J. Martinez, F. Thompson, D.F. Andersen, D.S. Canestraro, G.P. Richardson, and M. Cook. 2003. “A Dynamic Theory of Collaboration: A Structural Approach to Facilitating Intergovernmental Use of Informat
Critical Commentary
Abstract: This paper explores the dynamics of trust, collaboration,
and knowledge sharing in the context of a multigovernmental,
interorganizational project to design and
implement a new information system. Drawing on
research and a case study of a successful project, the
authors construct a system dynamics model and simulate
a base case scenario. They then explore several scenarios
in which trust, knowledge of other agencies’ work, and
skill in meeting facilitation are varied, and they theorize
about why certain facilitation attributes and objects can
effectively build cross-boundary trust and collaboration.