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AO. Face-to-face important but growing need for more virtual tools

  • AO: The analysts noted that while face-to-face meetings are costly, they are more likely to help build relationships, trust and social capital rather than virtual tools. But with resource constraints, they note that virtual tools need to be used such as hosting regular thematic research webinars where research findings are shared and also the hosting of internal conversations addressing specific topics, holding open dialogues (via social media) and providing additoall programmatic support to emergent communities of practice to lessen administrative burdens (7).

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